Privacy Policy

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when using our Service:

• Account Information: Name, email address, and authentication credentials
• Resume Content: All information you enter into your resume including personal details, work experience, education, skills, projects, and contact information
• Job Descriptions: Job descriptions you input for analysis and keyword matching
• Payment Information: Billing details processed through our third-party payment processor (we do not store your full payment card details)
• Communications: Messages you send us through our support features and feedback

1.2 Automatically Collected Information

We automatically collect certain information when you use the Service:

• Usage Data: Features you use, pages you visit, time spent, actions taken
• Device Information: Device type, operating system, browser type and version, IP address
• Log Data: Access times, error logs, performance data
• Cookies and Similar Technologies: See Section 7 for details

1.3 Information from Third Parties

• Authentication Providers: If you sign in with Google or other services, we receive basic profile information as authorized by you
• Payment Processors: Transaction confirmations and payment status

2. How We Use Your Information

2.1 Providing the Service

• Create and manage your account
• Process and store your resume data
• Provide AI-powered analysis, scoring, and suggestions
• Match your resume against job descriptions
• Generate cover letters and AI-assisted content
• Generate and export resume PDFs
• Sync your data across devices

2.2 Improving the Service

• Analyze usage patterns to improve features
• Develop new features and functionality
• Fix bugs and optimize performance

2.3 Communication

• Send service-related notifications and updates
• Respond to your support requests and inquiries
• Notify you of changes to our policies or Service

2.4 Security and Legal

• Detect and prevent fraud, abuse, and security incidents
• Enforce our Terms and Conditions
• Comply with legal obligations and lawful requests

3. How We Share Your Information

We do NOT sell your personal information or resume content to third parties.

We may share your information only in the following circumstances:

3.1 Service Providers

We share information with third-party service providers who assist us in operating the Service:

• OpenAI: For AI-powered resume analysis and content generation (subject to their privacy policy and data usage terms)
• Supabase: For database and authentication services
• Payment Processors: For billing and payment processing
• Cloud Hosting: For data storage and infrastructure

These providers process your data on our behalf. While we choose reputable providers, we cannot guarantee their compliance and are not responsible for their data practices. We encourage you to review their respective privacy policies.

3.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal processes, government requests, enforcement of our Terms, or to protect rights, safety, or property.

3.3 Business Transfers

If ReScore is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement reasonable technical measures to help protect your information:

• Encryption: Data is encrypted in transit (TLS/SSL) through our hosting providers
• Authentication: Secure authentication via Supabase Auth
• Secure Infrastructure: Hosting on reputable cloud providers with their own security measures

IMPORTANT DISCLAIMER: No method of transmission or storage over the internet is 100% secure. While we use commercially reasonable measures to protect your information, WE CANNOT AND DO NOT GUARANTEE absolute security. We are not responsible for any unauthorized access, data breaches, or security incidents that may occur despite our reasonable efforts. You use the Service and transmit your data at your own risk. You are responsible for keeping your account credentials secure.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We may also retain certain information as required by law, to resolve disputes, or to enforce our agreements.

Upon account deletion, we will make reasonable efforts to delete your data within a reasonable timeframe, though some data may persist in backups or logs for a limited period.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Portability

• Request a copy of your personal information
• Export your resume data as PDF from the editor

6.2 Correction

• Update or correct your personal information through your account settings

6.3 Deletion

• Delete your account and associated data through account settings
• Some data may be retained as required by law or for legitimate business purposes

To exercise your privacy rights, please contact us through the methods described in Section 9.

7. Cookies and Tracking

We use cookies and similar technologies to operate and improve the Service. These include:

• Essential Cookies: Required for authentication and core functionality
• Analytics Cookies: Help us understand how the Service is used
• Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect Service functionality.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes become effective immediately upon posting. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy. It is your responsibility to review this policy periodically.

9. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please reach out through:

We will make reasonable efforts to respond to privacy inquiries within 30 days.